The first thing you should do if you smell Natural Gas is to call 911 or the emergency number of your natural gas distribution company, at a safe distance away from the leak (see below for a list of companies).
How to detect a natural gas leak:
- Smell: natural gas distribution companies add mercaptan to the gas to give it a distinctive, pungent, onion or rotten egg smell (gross right?) to help detect the smallest of leaks
- Hissing sound
- If the pilot light is out
- Dead or dying vegetation in the surrounding area around your gas meter
- Unusual soil movement or abnormally dry or hard soil.
- Bubbling water in wet or flooded areas
- Damaged pipes, valves or connections to gas appliances
- Damaged appliances such as your furnace or water heater
If you think you have a natural gas leak inside your home:
- Go outside immediately
- Open the doors and windows to let in fresh air
- Do not touch any lights and appliances
If you think you have a natural gas leak outside your home:
- Turn off BBQ’s or put out campfires immediately
- Keep the doors and windows to your home closed to prevent the gas from going into your home
- Do not smoke, or use lighters or matches
**Do not use phones, camera or any other electronics in the vicinity of the leak.
Natural Gas Distribution Companies 24 hour FREE Emergency Service Numbers:
ATCO Gas & Pipelines Ltd. 1-800-511-3447
AltaGas Utilities Inc. 1-866-222-2068